First off, I never write reviews, but I really feel Natalie deserves my five star review. I feel very lucky that I found her on google. After I contacted several insurance agents, I was very confident with her. Natalie is simply the best insurance agent I have ever seen. She is very kind and efficient and easy to work with, of course she is very knowledgeable and professional. I was very impressed with her kind patient manner every time I asked her endless ignorant questions. The best part is I got the best insurance rate thanks to her. She got several quotes for me and I was able to compare them and choose the best one. I just can not say enough about her. She is just perfect. I recommend her to anyone especially who just moved here trying to find new insurance agent. Thank you, Natalie.
Highlights from 25 Google reviews
FANTASTIC!! It's important to note that they are BROKERS which means they can assist you with insurance through multiple providers; they don't just represent one company like many other offices. This has been a wonderful benefit as I have been able to switch companies while maintaining coverage seamlessly. When my previous company jumped up their rates for 2018, Natalie was able to find me another plan and save me about $500!! I've also worked with Claire and Andrew when l had questions/concerns and they have all been awesome. It's not too big, family owned and they definitely take care of their customers to the best of their abilities. I've been with them for a couple years now and I will stay with them as long as possible, highly recommend!
I'm in the insurance business on the East Coast. Recently my daughter relocated to the Seattle area. We were referred to the Merrill & Merrill Agency by another insurance professional. I was introduced to Dave Merrill who put me in the good hands of Natalie. I was so impressed with Natalie's attention to detail from the first time I spoke with her to the final call today putting the finishes touches on my daughter's auto and renters policy. I know I can rest easy knowing my daughter is in good hands. Pete H. Westfield, MA
I've been with Merrill and Merrill for several years. I love the ability that an independent broker has in shopping several companies for the correct coverage at the best price and the ability to be continual reevaluating. Merrill and Merrill specifically is great to work with. They're very friendly, and responsive.
I recently worked with Natalie and the Team at Merrill & Merrill to set up a very affordable renters insurance policy required by my landlord. They were very responsive whenever I needed something and always went out of their way to help. I wouldn't hesitate to recommend their business to anyone with insurance needs. They're a very quality family run business that really cares about their clients. I even received a personalized Christmas card from them!
The staff at Merrill & Merrill have been professional and easily accessible in all our dealings with them. They have a very friendly and approachable attitude and it has been so nice to have such personal service. They have earned our trust and confidence. Would highly recommend them for all your insurance needs, business and personal.