What is a Claude skill?
A small folder of instructions Claude reads before it does a job: the steps, the format, a worked example and a checklist. Add it once and Claude follows it every time you ask for that job.
Is it safe to paste client documents into AI?
Only into a tool your agency has approved, and only after you remove personal details like Social Security numbers, driver's license numbers, dates of birth and bank details. Every skill reminds you of this before it starts.
Does the skill give insurance advice?
No. It drafts and organizes. It says what a quote, policy or contract says and what to confirm. A licensed agent checks the work against the actual documents and makes every coverage call.
What does it cost?
The skills and the bot recipes are free. You need a Claude account to use a skill, and the free plan works. Running a bot needs Grok Bot, which comes with a paid SuperGrok or Cursor plan.