Great agency. I was looking for new car & renters insurance for my son because his current agent was worthless. I am from Illinois so I did not have any knowledge of good insurance brokers in KC. I googled top auto insurance brokers in KC and this agency came up in my search. I contacted the agency and Felisha the owner answered the phone and we talked for 1/2 hour about my requirements for my sons auto & renters insurance were. I sent her and email with all the information and had 4 quotes back by the end of the day from her employee Royce. I had a couple of questions and they were answered promptly. Two days later I contacted the Leslie at the agency to get the auto and renters insurance finalized for my son. They even did a broker of record change for his prior insurance company so they could work on getting my sons unearned premium returned to him. It was so nice to talk to humans on the phone and not have to press several buttons to get to a real person. The staff at this agency is top notch and is concerned about customer service. They are also very responsive to emails and text messages. If you are looking for a great insurance broker in the KC area, then Midwest Professional Insurance is the company you want to use.
Highlights from 131 Google reviews
I am a small business owner that had to change my general liability and workers comp. I had a bunch of certificates of insurance that needed updated and distributed. Jamie Cabiliza at Midwest helped me with all the paperwork of getting covered and sending COIs to clients and 3rd parties. I really appreciated her help. Felicity McDougald helped me get a classification and rate appropriate for my business. This switch could have been really messy for me, but I'm all set. I would recommend Midwest Professional Insurance.
Midwest is our go-to for all things business insurance. When we transitioned to a new location and had no idea how to work through all that would be needed, a fellow business owner recommended Felicia and it was one of the best recommendations we've ever received! Now it's our turn, extending a whole-hearted recommendation to the best spot in KC for those needing professional insurance and a guiding expert through all of the possibilities!
Working with this team has been so streamlined and easy! Everyone is prompt and communicative. I have been working with Leslie and she went above and beyond to help me understand my options and choose the coverage that was right for me. She has helped me get discounts on my plan and took care of everything when I changed cars. We have been using this group for eight years and I look forward to continuing our relationship.
Outstanding service and very professional in providing choices with all my insurance needs especially with my home and autos. Special thank you to Royce for providing information for all my questions with a very friendly attitude. I am grateful for the outstanding service you provided me
Darren has been a huge help for our family’s insurance decisions. He has saved us significant money over the past several years. He has also provided money saving assistance to extended family.